Cancellation Policy

We know plans change! Here's how order cancellations work at HappiFinds.

Cancelling Before Your Order Ships

You can request a cancellation free of charge as long as your order hasn't yet been processed or shipped. Since we typically begin processing orders within 1–3 business days of purchase, the sooner you reach out, the better chance we have of catching it in time.

How to Request a Cancellation

1. Contact us as soon as possible via our Contact page with your order number and a note that you'd like to cancel.
2. We'll confirm whether your order can still be cancelled.
3. If it hasn't shipped yet, we'll cancel it and issue a full refund to your original payment method.

If Your Order Has Already Shipped

Once an order has shipped, we're no longer able to cancel it. If you no longer want the item once it arrives, please refer to our Shipping & Returns page for instructions on starting a return instead.

Refunds for Cancelled Orders

Approved cancellations are refunded in full to your original payment method. Please allow 5–7 business days for the refund to appear, depending on your bank or card provider.

Questions?

We're happy to help! Reach out through our Contact page and we'll get back to you within 1–2 business days.