Shipping policy
Shipping Policy
At HappiFinds, we want getting your order to be as easy as everything else about shopping with us — which is why we offer free shipping on every order, with no minimum purchase required.
Order Processing
Orders are typically processed within 1–3 business days of purchase. Processing takes place Monday through Friday, excluding holidays. You'll receive a confirmation email as soon as your order is placed, and a separate shipping confirmation email with tracking information once your order ships.
Shipping Costs
Shipping is always free — no matter the size or total of your order. There are no hidden fees or minimum spend requirements to qualify.
Delivery Times
Once shipped, most orders arrive within 7–14 business days, depending on your location. Delivery estimates are provided at checkout and are not guaranteed, as they can be affected by factors outside our control, including carrier delays, weather, and customs processing for certain items.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey. If you haven't received tracking information within 5 business days of placing your order, please reach out to us at support.happifinds@gmail.com.
Shipping Delays
Occasionally, orders may experience delays due to high demand, weather events, carrier issues, or customs processing. We appreciate your patience and will do our best to keep you informed if a significant delay occurs.
Incorrect Shipping Addresses
Please double-check your shipping address before completing checkout. HappiFinds is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible at support.happifinds@gmail.com and we'll do our best to update it before the order ships.
Lost or Stolen Packages
If tracking shows your order as delivered but you haven't received it, please check with neighbors and your local carrier first, then contact us at support.happifinds@gmail.com so we can help investigate and find a resolution.
Questions?
If you have any questions about your shipment, reach out to us at support.happifinds@gmail.com and we'll be happy to help.