Shipping & Returns
Shipping & Returns
Shipping Policy
We're committed to getting your order to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. You'll receive a shipping confirmation email with tracking information once your order is on its way.
Standard Shipping
Estimated delivery: 5–10 business days (domestic)
International Shipping
We ship to many countries worldwide. International delivery times vary by destination and typically range from 10–21 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Please note: Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
Returns Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Eligibility
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
- Unused and unopened
- In their original packaging
- Accompanied by proof of purchase
Non-Returnable Items
For health and safety reasons, the following items cannot be returned:
- Opened or used products
- Items marked as final sale
- Gift cards
How to Start a Return
- Contact us via our Contact page with your order number and reason for return.
- We'll provide you with return instructions and a return address.
- Ship the item back to us. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Damaged or Incorrect Items
If your order arrived damaged or you received the wrong item, please contact us within 48 hours of delivery with your order number and a photo of the issue. We'll resolve it promptly at no cost to you.
Questions?
We're happy to help! Reach out to us through our Contact page and we'll get back to you within 1–2 business days.